General Questions
We will run standard updates once per month. If there is an important update to prevent security issues, we will address those right away.
We aim to solve support tickets the same day in 6 hours or less. We work normal business hours Monday to Friday.
Each support plan is for one website, you can signup multiple times and add as many websites as you like.
Yes, our plans are billed monthly so you can signup for one month of support and end your plan at any time.
No contracts. You are in full control of your subscription and can cancel at any time.